Cultural Competency: Supporting Persons who are d/Deaf and Hard of Hearing

A clinical education space

Date: coming soon

Location: Interactive live webinar

Course Facilitator: Alondra Jones, LICSW, LCSW-C, LCSW, CCM. Check out Ms. Jones' bio here!

Course Level: This is an introductory course. This is great for those working in schools, clinics, hospitals, and other community settings who are wondering how you can ensure you are prepared and cognizant of ethical and intentional practice with d/Deaf and Hard of Hearing community members.

Continuing Education: 2.5 CEs

Cost & Registration:

The tuition fee for this course is $49.

(includes the cost of 2.5 CEs).

To register and pay for the course, complete the registration form by clicking here. Upon registration, you will receive webinar details via email (to the email address you used at the time of registration).

About This Workshop!

Title: Cultural Competency: Supporting Persons who are d/Deaf and Hard of Hearing

Description: This course is intended to build cultural competence among social work, health, and other professionals in working with d/Deaf and Hard of Hearing community members. With a specific focus on education and exploration, the workshop roots its priority in developing cultural awareness, challenging us in our current practices, and pushing us to actively take steps in activating best practices and allyship. See here for our detailed outline of this course's agenda.

Who is this workshop for? Our training is designed with a focus on social workers - whether you are new to the field or are seasoned with years of experience! We also welcome all health and mental health professionals to join us for this training.

Learning Objectives:

Define and differentiate between the Deaf Community, d/Deaf persons, and Hard of Hearing persons
Define and differentiate how services are often delivered to hearing clients differently than to those who are d/Deaf or Hard of Hearing
Identify and discuss cultural competencies and some best practices that social work professionals in various roles can use when working with clients who are disabled, and more specifically those in the d/Deaf and Hearing of Hearing communities
Acknowledge and discuss hearing privilege and discuss practical strategies that allies can use towards creating more inclusive service environments
Read about the Americans with Disabilities Act (ADA) and the legislation’s relationship to the d/Deaf and Hard of Hearing communities
Identify tangible next steps to implement at our practices, our agencies, our classrooms, and other professional environments that incorporate tools learned in the workshop to more inclusively serve the d/Deaf and Hard of Hearing

Cultural Competency: Supporting Persons who are d/Deaf and Hard of Hearing [Course # 5895] is approved by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program to be offered by Diasporic Healing LLC as an individual course. Regulatory boards are the final authority on coursers accepted for continuing education credit. ACE course approval period: [08/05/2024 - 08/05/2026]. Social workers completing this course receive 2.5 Social and Cultural Competency continuing education credits.

Frequently Asked Questions!

What is considered satisfactory completion of the course? How and when will I receive my certificate?

A participant’s satisfactory completion of the training includes having: paid the tuition fee, logged in and out of the training, attended the entire workshop, completed the post-test (with a passing score of 80% or more within three attempts of taking the post-test), and completed the post-training evaluation.

Having met these requirements, the certificate will be sent to you in 2-3 business days via email to the email address you used at the time of registration.

Diasporic Healing LLC utilizes an attendance tracker for our virtual training sessions. Failure to log in and/or out will result in forfeiting the credit for the entire course. Partial credit is not available.

I have questions about the course I participated in. How do I reach you to get the clarification I seek?

Thank you for joining us for our course! Diasporic Healing LLC offers ample time throughout and at the end of our training sessions for questions and answers. In the event that you would like to communicate with the instructor after the scheduled training time regarding subject matter guidance, correction, grading, comments, or problem solution, you can reach out to Diasporic Healing LLC at learn@diasporichealing.com to express your questions and interests. Participants have up to 5 days from the date of the training to submit these requests. Diasporic Healing LLC endeavors to respond to communication within 3 business days. In the event that clarification beyond electronic communication is needed, Diasporic Healing LLC will make reasonable efforts to schedule a brief phone call with the participant.

How do I submit a request for accommodations?

Diasporic Healing LLC will make all reasonable efforts to provide accessible conditions for our training spaces. We cannot ensure accommodations without adequate prior notification. If you require ADA accommodations, please contact our office at least 30 days in advance by emailing us at learn@diasporichealing.com.

Are there any particular system requirements to participate in this course?

Currently, we use Zoom as our virtual platform to host our trainings. Zoom requires: an internet connection (broadband wired or wireless), speakers and a microphone (built-in, USB plug-in, or wireless Bluetooth), and a webcam (built-in, USB plug-in). You can learn more here.

I registered but I have to cancel. What's your cancellation policy? What's your refund policy?

Diasporic Healing LLC asks that the registrant informs us of their need to cancel their participation in the live seminar or workshop at least 24 hours in advance.

Registrants who are unable to attend a Diasporic Healing LLC live seminar or workshop and inform us at least 24 hours in advance may ask for, and will receive, a credit or refund (your choice). Refund requests will be processed within 5 business days. When an attendee is aware in advance that they are unable to attend, we ask that they inform Diasporic Healing LLC by emailing learn@diasporichealing.com; informing us with advanced notice allows us the opportunity to invite another registrant to attend when the training is at or near capacity.

If the registrant does not inform Diasporic Healing LLC of their inability to attend with at least 24 hours notice, the registrant will not receive a refund, however they will receive a credit and be offered the opportunity to participate in the next scheduled training.

In the event that Diasporic Healing LLC has to cancel the training due to emergent and/or unanticipated circumstances, including registration of less than 3 people for the training, Diasporic Healing LLC will send out electronic communication of the cancellation to the email provided to usat the time of the registration. Registrants may ask for, and will receive a credit or refund (your choice). Refund requests will be processed within 5 business days.

I have a concern I would like to discuss. What is your grievance policy?

Diasporic Healing LLC is fully committed to performing and engaging in activities in alignment with the NASW (National Association of Social Work) Code of Ethics; this includes the creation and delivery of program content and engaging with training participants. While we work diligently to assure this alignment, to ensure fair and ethical treatment of all who participate in our training spaces, and make efforts to anticipate concerns or problems, we have created this policy to address concerns that may arise and require intervention. Please click here to see more details on our grievance policy.